Client Request

Contact FM Approvals' ISO 9000 Registration Services group to obtain an auditing services application form, which requests company name, address, company representative and contact information, number of employee/manufacturing shifts, products or services included under system scope, time frame for audit, industry sector and applicable product literature. Submit the completed form to FM Approvals.

The FM Approvals' registration manager:

• Evaluates and determines applicability of your application
• Issues a proposal/agreement to you, if applicability is found
• Generates proposal that lists the fixed cost of our services for a pre-assessment (optional), registration audit and subsequent maintenance audits for the full three-year validity of the certificate
• Sends two originals of the proposal and service agreement to you for acceptance

Sign the proposal and service agreements and return one set to FM Approvals with a purchase order covering the cost of the first year of provided services and any required deposits. Remaining services require a new purchase order, valid for the service year. A signed agreement must be received before work can begin.

Based on the evaluation, an auditor/audit team with industry-specific experience is selected. FM Approvals' auditors are experienced professionals with strong engineering backgrounds and a complete understanding of each client's industry.

FM Approvals works with you and your auditor/audit team to coordinate dates for the documentation review, pre-assessment (if chosen) and registration audit.

FM Approvals offers an optional pre-assessment that is separate from the registration audit. This pre-assessment can be a valuable tool to determine the readiness of your quality management system for the registration audit. The pre-assessment includes documentation review (if documents are complete at time of the assessment), an on-site audit and copies of any/all nonconformities issued during the audit.

The on-site registration audit is performed only after a documentation review has been completed. Depending on the scope of registration, the on-site audit usually takes two to four days to complete, using one auditor or a team of auditors. After completion of the audit and review/approval of your corrective action proposals, your auditor/audit team will make a recommendation to the independent technical reviewer for granting, or not granting, registration.

Once the independent review is completed and registration is granted, a certificate and the final audit report are issued to you; it lists your location(s), scope of registration, standard and validity time frame.