Using the Approval Guide
The Approval Guide from FM Approvals provides powerful tools to assist you in locating and learning more about FM Approved products and services. The documents below provide information that will assist you in getting the most out of your use of the Approval Guide.
Quick Start Guide
If you are new to the Approval Guide, we recommend you read our Quick Start Guide which can be downloaded by clicking HERE. This guide covers all of the basics for accessing and using the Approval Guide.
Tutorial
A Computer Based Training tutorial is available that provides step-by-step instructions for registering, logging into, and navigating the Approval Guide. Please click HERE to access the tutorial.
User's Manual
For detailed information about using the Approval Guide, please refer to the User's Manual which can be downloaded by clicking HERE. It contains a description of all Approval Guide features and includes assistance for different searching methods and strategies.
Support Options
If you are having difficulty with the Approval Guide, the following support options are available:
- If the Approval Guide is not functioning properly or you are having a problem with Internet Explorer settings, Web access, or connecting to the Approval Guide application - Please document, in as much detail as possible, the problem you are experiencing and any steps that led up to it. Then Contact the FM Approvals Service Desk via e-mail at ServiceDesk.ApprovalGuide@fmapprovals.com. If you are located in North America, please call +1 (1)866 396 5628 (toll-free in Canada and the United States). Otherwise, please call 44 1753 750 150. Hours of operation are Monday - Friday, 7:00 am - 6:30 pm Eastern Time.
- If you have a general question, or do not understand the data presented in the Approval Guide – Please send your questions to ApprovalGuideHelp@fmapprovals.com and we will address your questions as soon as possible.
